SWRemote Features

SWRemote delivers unrivaled functionality in the field and the office.
Here are some of the most popular SWRemote features based on feedback from our users.

Provides Realtime Performance Data
Field service technicians and in-office administrators receive job data in real time to adapt to changes in work orders and other operations at a moment’s notice, so communication is clear
Customer Management
SWRemote provides technicians with customer history notes before they arrive to give them a better understanding of your customer’s needs and presents upsell opportunities to generate additional revenue.
Inventory Management
Managing inventory has never been simpler with SWRemote. Our software automatically creates requisition documents for all parts a technician uses on the job, replacements parts are automatically reordered.
Structured, Legible Data
SWRemote organizes data into structured fields to provide users with easy retrieval of legible data.
Work Online Or Offline
No internet, no problem! SWRemote allows users to capture data and complete forms even when there is no internet access. Information will be uploaded once an internet connection is re-established.
Get Paid Faster
Process credit cards at the jobsite. Multiple payment processing of credit cards, cash, check or purchase orders/billing is shared in realtime with office operations..

*See SWRemote Requirements and Current List of Supported Devices HERE

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Increases

  • Customer engagement and job opportunities

  • Clear and conscise field tech/office communications

  • Overal company efficiency

  • Database reporting and collateral

  • Situational consistency

  • Time on the job

Decreases

  • Unnecessary phone calls

  • Stacks of paperwork

  • Inconsistency on the job

  • Pricing discrepancies, consistent discounting/taxation

  • Technician’s down time

Streamlines

  • Dispatch

  • Customer experience

  • Job management

  • Invoice processing

  • Communication

Simply put, SWRemote saves your onsite techs and office administrators valuable time allowing your field techs to get to more jobs, increasing compliance and streamlining your back-end operations.

Easily add and onboard additional techs without needing additional office staff.

  • Gets your technicians to more jobs

  • Increases job ticket averages

  • Realtime connection of  technicians and dispatch operators

  • Provides realtime performance data

  • Minimizes paperwork and needless phone calls

  • Generates additional service calls

  • Eliminates outdated paper processes

  • Manages job opportunities

Simplifies administrative tasks

  • Team management

  • Technician debriefing

  • Complete invoicing

  • Realtime data and reporting

  • View job progress and opportunities

  • Time card and payroll management

  • Agreement processing and management

Paper Stack
Success Ware

Integrates seamlessly with SuccessWare®21

For Successware®21 users, the software is a cornerstone of their operations. Now, the functionality and features of Successware®21 are packed into a mobile platform that allows you to bring your favorite management software into the field and to the jobsite.

Request a demo below to see the full functionality of SWRemote for yourself.

Start Your 14 Day Free Trial

Fill out the form to request your FREE demo. After you fill our the form we'll reach out to you and help schedule a time that works best for you!

Your demo includes
  • A tour of SWRemote’s features and functionality.
  • Recommendations on how to use SWRemote to go paperless.
  • Demonstrations on how SWRemote can improve workflow.
  • A SWRemote ROI calculator, built specifically for your business.